But in a climate that is so unforgiving, so quick to pounce, so unwilling to accept that mistakes will be made and should be learned from, it’s understandable that leaders trap themselves into promising more than they can deliver.

A desire for accountability does not have to preclude a certain generosity of spirit, or some empathy for those who are performing public service. We seem to have forgotten that.

via America: Now the unforgiving land of gotcha – The Washington Post.